HAVERHILL — On Monday, July 6, 2026, at approximately 7:34 a.m., Haverhill Police Officer Anthony Olivieri was dispatched to Market Basket at 400 Lowell Avenue following a report of a disturbance in the grocery store’s café area.
(The account and quotations in this article were sourced from the printed Personnel Narrative of Officer Anthony Olivieri and do not reflect any political perspective or personal opinion of News Link Live, which is strictly a business entity.)
Officer Jameson Salomon, K9 Officer Justin Graham, and Officer Conor Clark also responded to the scene.
“While en route, dispatch advised us that the average height male party wearing blue jeans and a white hat was yelling and swearing at employees,” Officer Olivieri said. Later adding, “Upon our arrival, a male party matching the description now known as Troy Lombardi, was directly in front of the register closest to the door, making contact with Officer Salomon.”
According to police, Troy D. Lombardi, 41, is a resident of Haverhill, MA.
“Officer Clark then went to gather witness statements regarding the incident,” Officer Olivieri said. “Troy refused to speak with officers or identify himself. Troy would only advise officers of his Constitutional rights.”
Officer Olivieri said a witness reported that as he was shopping, he heard commotion in the hot food area.
“[The witness] stated he then saw Troy yelling and swearing at an employee,” Officer Olivieri said. “Troy was heard screaming, ‘Do your job,’ and tried to get behind the counter.”
The witness said Lombardi then tried to go behind the employee-only area and collect food.
“An employee then blocked Troy, and Troy was unable to enter due to the intervention,” Officer Olivieri said.
Officer Olivieri said the witness explained that numerous people, including young children, had gathered around to watch Lombardi. The witness said Lombardi was acting “crazy” and would not stop swearing.
Meanwhile, the reporting party, who also witnessed the incident, told police that while she was shopping and on her way to the produce section, she heard a man screaming and yelling near the hot food area.
“[The reporting party] explained that a large crowd was forming around the incident,” Officer Olivieri said. “[She] stated that a female employee approached Troy and attempted to de-escalate the situation. That is when Troy started to scream ‘f*ck you’ at the top of his lungs.”
The reporting party added that many families with little kids who were trying to shop were drawn to the commotion.
“[The reporting party] stated that Troy then yelled at the female employee and said, ‘Go f*ck yourself and stop bothering me,’” Officer Olivieri said. “After that remark, [the reporting party] watched the little kids start to get upset.”
The reporting party added that the grocery clerks were not processing customers at the registers because they were watching the incident.
Officer Olivieri said that an employee of Market Basket who was involved in the incident reported that he was trying to do his job when Lombardi started to make a scene.
The employee told police that Lombardi said, “Are you going to take care of me or can I do whatever the hell I want?” According to the employee, Lombardi continued yelling and screaming at him throughout the interaction.
“[The employee] stated that Troy then tried to go behind the counter,” Officer Olivieri said. “[The employee] then went between the two counters and put his arms up by his side, attempting to block Troy from entering the food area. Troy continued to yell and scream at [the employee] as he was blocked from going behind the counter.”
Officer Olivieri said Lombardi was then taken into custody, handcuffed, searched for contraband (none was found), and placed in the rear of a cruiser for transport to the Haverhill Police Department.
The store manager at Market Basket told police that he wanted Lombardi trespassed from the property. Officer Olivieri said a no-trespass order was then filed and uploaded to Lombardi’s police record, and Lombardi was notified of the order.
“Once at the station, Troy was introduced to Sergeant Michael Mills,” Officer Olivieri said. “Sergeant Mills advised Troy of the charges, Miranda rights, and right to use the telephone. It should be noted that Troy would not answer any of the normal booking questions. Troy then allowed photographing and fingerprinting to be done.”
Officer Olivieri said Lombardi was then placed in a holding cell while the booking process was still pending.
After a short time, Officer Olivieri said Lombardi was brought back out of the cell, and officers resumed the booking process in a normal fashion. Once booking was complete, Lombardi was returned to the holding cell.
Troy D. Lombardi, 41, of Haverhill, was charged with the following:
- Disorderly Conduct, Subsequent Offense
Lombardi was arraigned in Haverhill District Court on Sept. 8, 2026. Following his arraignment, Lombardi was released on personal recognizance under the condition that he stay away from the Market Basket on Lowell Avenue.
Lombardi’s next court date is a pretrial conference hearing scheduled for Aug. 27, 2026.
Disclaimer: If you are wondering why the incident in this story took place in July, that’s because I had to file FOIA request(s) to obtain the court documents. FOIAs are time-consuming.
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